We don't have a physical store; we are located in Fernão Ferro, with a warehouse that does not open to the public.

Yes, we offer in-person deliveries only in Fernão Ferro, free of charge.

Yes.

Yes.

For mainland Portugal, shipments are delivered within a maximum of 3 business days (except for furniture).

For the Azores and Madeira archipelagos, shipping can take up to 8 business days (except for furniture).

Delivery times may be longer during periods of high order volume.

The shipping cost is calculated based on the weight (actual or volumetric) and the delivery region.

Shipping from €4.99 (Portugal) €8.00 (Spain).

If you do not receive your order, you should contact us through the form, or send an email to geral.cascadenoz@gmail.com.

If you find any errors in your order, please contact us by filling out the form or sending an email to geral.cascadenoz@gmail.com.

Contact us through the form or send an email to geral.cascadenoz@gmail.com.